FAQ

Frequently Asked Questions

What are your shipping times?

Orders are processed within 1–2 business days. Delivery typically takes 5–10 business days. You'll receive a tracking number once your order ships.

Do you offer free shipping?

Yes! We offer free shipping on all orders.

Can I return my order?

Yes. We accept returns within 30 days of delivery. Items must be unused and in their original condition. Please see our Return Policy for complete details.

How can I contact customer support?

You can email us at modernessentials@gmail.com or call us at (475) 289-6267. We typically respond within one business day.

How can I track my order?

Visit our Track Order page and enter your tracking information. You can also use the tracking link sent to your email.

Do you ship internationally?

At this time, we ship within the United States only.

What payment methods do you accept?

We accept all major credit and debit cards, along with the payment methods available at checkout.

What if my item arrives damaged?

Please contact us within 48 hours of delivery with photos of the damaged item. We'll work with you to resolve the issue as quickly as possible.